For our contracted schools and clubs we are happy to exchange or refund any item that is not suitable.

Belmont, Birkdale, Bradford Grammar, Ewell Castle, RGS Guildford, Wallington County Grammar, Surbiton Hockey Club, Sunbury & Walton Hockey Club, Middlesex Rugby, Ruislip RFC and Sheffield RUFC.

Please fill in the returns form enclosed with your order & send the unwanted items to:

Tacklebag Returns Dept.
Unit 2, St Margaret's Business Centre
Drummond Place
Twickenham
TW1 1JN

Please Note: we cannot exchange items which have been personalised, unless the item is faulty or we sent the wrong item.

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For non-contracted schools and clubs we do not have an obligation to hold stock and usually order kit for embellishment when you order it from us. Although we do our best to facilitate exchanges & refunds we cannot guarantee one.

Hurst Lodge, King Solomon, Hayes

All University clubs

All Rugby clubs (excluding Middlesex, Ruislip & Sheffield)

COWHC, KAHC, Molesey Boat Club & all cricket clubs


If you wish to change the item for a different size, please contact us to see if this is possible by email to support@tacklebag.co.uk or telephone us 020 8740 4850. We will let you know if an exchange will be possible. Please note there is a return postage & packing charge of £4.00 for 1 item, £5.00 for 2 items or more (cheques payable to Tacklebag Ltd) for non-contracted schools and clubs.

Please Note: we cannot exchange items which have been personalised, unless the item is faulty or we sent the wrong item.

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Our full returns & exchange policy can be found here

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